In English
- Common problems when logging in to the App and Mine sider
- Mobile Access Entry System
- Why have I been charged a larger sum now at the end of February?
- How does the price change affect my membership if it is frozen?
- How do I cancel my subscription / membership?
- Why are you changing the prices?
- What do I have to do if I do not want to be a member with the new price?
- Do I have to do anything to continue my membership with the new price?
- How does the price change affect my Loyalty/Relative-memberships?
- What are your new prices?
- Is there any chance that I can withdraw my termination, if I canceled because of Corona?
- Two months have already passed since I submitted my termination, do i still have to pay?
- Do I still have to pay for the remainder of my notice period, if I had remaining weeks left? ?
- I terminated my subscription during the pandemic.Do I still have to pay for 2 month notice period?