My phone's battery is dead, how do I get out of the gym?

How do I lock my locker without my membership card?

I want to keep my regular membership card, not use any app. Is my physical card working?

What happens to my gold/black card now that you no longer have a physical card?

Which gyms have the new entry system?

What is my app username and password?

Common problems when logging in to the App and Mine sider

Login to the app/website

I do not use a smartphone / my smartphone camera does not work

What do I do if I want to work out at a gym, but only have a physical card to entry?

If I signed up for a gym via the app but want to work out at a gym that requires entry with a card?